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West Midlands - Provision of a Black Minority Ethnic Mental Health Support Service

The Metropolitan Borough of Sandwell wishes to appoint a contractor to provide a community based support service for adults experiencing, and families affected by, mental ill-health from BME communities with a particular focus on African Caribbean people.

The service will be for adults aged 18 years and above experiencing, and families affected by, mental ill-health in Sandwell.

Description of service

The Contractor shall provide support to the target group and enable them to develop skills to maintain their own health and wellbeing, independence, and access to local community resources. The Contractor shall also support service users to maintain their health and wellbeing and to live as independently as possible, deliver a personalised service which works in a holistic way with the service user as an individual and takes account of the needs of their carers and families and deliver a service to enable service users to access and make use of opportunities for improved independence, wellbeing and quality of life. 

Details of Support to be Provided

This shall include information, advice, guidance, community based activity (including support to access other community based resources, employment, training and volunteering, GP/health services, and services to keep them safe), practical support (including support with budgeting, benefits claims, arranging appointments etc.), emotional support (such as peer support and befriending).

It is anticipated that the contract will commence on 1 September 2017 and run for a period of 2 years with an option to extend, (subject to the Council's needs for the services) for a further 1 year. 

Suitably qualified and experienced Contractors are invited to respond to the Invitation to Tender documents and submit proposals for the delivery of the service. These must be submitted no later than 12.00 noon on 13 June 2017 via the Sandwell InTend e-procurement system.

The deadline for the submission of any clarification questions is 17.00pm on 6 June 2017 via InTend. 

The Council intends to use an evaluation model based on quality and price. The criteria, on which the tender will be evaluated, inclusive of weighting attached to each, are included in the Invitation to Tender (ITT) documentation. 

NB The contract reflects services currently being provided by existing organisations, and therefore the EC Acquired Rights Directive 77/187 as amended under the Transfer of Undertakings (Protection of Employment) Regulations 1981 may apply to this contract. 

The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit to access the Sandwell MBC In-tend Supplier Portal.

Closing date

13 June 2017

Contract start date

01 September 2017

Contract end date

31 August 2019

Contact name

Emily Coates


PO Box 15888
West Midlands
B69 9EN
United Kingdom


0121 569 5973



Additional information on how to apply for this contract.